Q: If I book the cruise
directly with the cruise line, does the person that helped me lose their
commission?
A: No. The cruise lines
pay their reservationists a small stipend per booking and they do not lose
that when we take over the reservation. AS LONG AS YOU HAVE NOT PAID FOR
THE CRUISE IN FULL, WE CAN GET YOU THE 6% DISCOUNT. We recommend that you
do not book it directly but rather have us book it once you know the exact
ship, date and cabin and the price of your cruise.
Q: Do the cruise lines
mind when you take over a booking made directly with them?
A: No. 95% of all cruises
are handled through agents and they are happy to have us handle all the
customer service issues that arise. The practice of converting direct bookings
is very common in the cruise travel industry.
Q: Will the cruise lines
acknowledge that you are a reputable agency?
A: Absolutely! The cruise
lines will be happy to verify our status as a premier cruise agency!
Q: If the price of the
cruise I book comes down after I book it, can you still get me the new
lower rate?
A: In most cases, YES.
If the cruise lines allow it, which they ALWAYS do prior to the final payment
date and often do even closer to the sailing. We check rates on cruises
booked through us DAILY!
Q: Can I still save
6% if I book through Travelocity, Expedia, Orbitz or another agency?
A: No. Those agencies
and most others will all give the exact same rate as the cruise line directly
and we cannot discount another agencies bookings. So, you can use them
to help research your cruise but if you book it through them, you will
have to pay their full rate.
Q: What about travel/trip
cancellation insurance?
A: You can get the cruise lines insurance or
in most cases, we can get you the same policy for LESS. Click here for more information about insurance.
Q : Do you book airlines and other kinds of travel?
A: We can quote you the air package directly
from the cruise line but air is not discountable. You can also search for and book separate air, hotel and car rentals directly
by clicking here .
Q: Can you discount
a group cruise also?
A: Yes! A group is usually
considered 8 or more cabins and we will get you the best group rates and
all the free perks that the cruise lines offer to groups PLUS we will get
you the additional discount! Since most cruise lines won't work with
individuals for groups, you must call us first to arrange your group.
Q: I book directly with
the cruise line because I know my booking and my money is safe. How can
I be sure if I allow My Cruise Club to take over the booking?
A: First, when we take
your payment, your credit card is NOT charged by us. We simply call in
your payment to the cruise line for you. If you like, we can call the cruise
line with you on the phone with us and you can give your payment directly
to them! We will be on the phone with you to instruct the cruise line how
much to discount your cruise!
Q: What if I don't
have a credit card?
A: You can send a cashiers
check or money order by overnight mail to pay for your cruise. Our consultants
will advise you as to how to make payment by mail. Personal checks cannot
be used.
Q: Are there any extra
fees or different policies of any kind when I turn over my booking to you?
A: No. None. Ever. Deposits,
courtesy holds, cancellation policies, EVERYTHING is exactly the same as
the cruise line you are booked with. ALL WE DO is share our commission
with you in return for your researching the cruise yourself. That's
the ONLY difference between booking with us vs. the cruise line themselves.
Q: I have never cruised
before. What if I have specific questions about a specific cruise lines
policies and other general questions about cruising?
A: Click the "frequently
asked questions" below to see a vast array of very helpful answers
to just about any question you might have! You can also call
us 7 days a week and we will assist! Plus, each cruise line has a frequently
asked questions page. A full listing can be found here .
Q: I know I need a passport
or birth certificate to cruise. If I don't have either, how can I get
one in a hurry?
A: There are good websites
to assist you with both. Click here for fast
passports and here
for birth certificates.
Q: Where can I find
directions to the pier?
A: Click here and you'll find them all!
Q: Is there a way to
check the weather in the cities I will be visiting?
A: You can check the
current weather worldwide and forecasts and averages here .
Q: I need a hotel near
the port. Is there a list?
A: Yes! Click here to see it.
Q: I heard there is
an 'unlimited soft drink' card that you can buy when cruising on
Royal Caribbean. Is that true? How much is it?
A: It is true. Carnival has one too. You can
get more info about the Royal soda card here .
Q: Is there any information
about the Cruise Lines private islands?
A: There sure is. Click here and see our page for Royal Caribbeans private island, Labadee. Click here to see the page for CocoCay, Bahamas.
Q: Is there information
about the childrens' programs on Carnival and Royal Caribbean?
A: Yes! click here for Carnival's Camp Carnival program. Click
here to get more information about
the "Adventure Ocean" kids program on RCCL.
Q: I need information
on handicap accessibility. Where can I find out what each cruise line has
available?
A: Click here for some helpful information.
Early
vs. Late Seating Dining... What's your preference?
Decisions, decisions! Early dinner seating is generally scheduled between
6:00 and 6:30 pm, while late seating can begin from 8:15 to 8:45 pm. Your
answer—the “best” seating—depends on you, your
lifestyle, and your personal preference. Each seating has advantages for
different passenger needs and situations.
You may wish to choose early seating if:
• You have small children accustomed to an early meal and bedtime.
• Your personal routine calls for meals at an earlier hour.
• You retire earlier in the evening and are an early "riser."
• You don't want to experience that "full" feeling at bedtime.
• You want to attend the early shows, enjoy the casino and other
activities, and take in the midnight buffet.
Late seating may be better if:
• You are a night owl and don’t mind finishing dinner until
after 10:00 pm.
• Your itinerary is port-intensive and you don’t want to rush
to get ready for dinner after a day of touring.
• You like to indulge in a late afternoon nap.
• You don’t care about the midnight buffet and like to sleep
late in the morning.
• Your personal habit is to dine late.
Some trends to consider before you make up your mind:
• Families and groups lean toward early seating, particularly when
several generations are traveling together and ages vary widely.
• Older passengers tend to select early seating.
• Americans are more apt to select early seating than European and
South American cruisers who are accustomed to later meal times.
• Early seating diners are encouraged not to linger too long over
dessert and coffee; the dining room has to be readied for late seating.
• Late seating is viewed by some passengers as more romantic and
less rushed.
Cruise lines understand that strict schedules don’t satisfy the desires
of all modern cruise passengers. Many cruise lines now include alternatives
to the set schedules in the dining room, including casual versions of their
dinner menus in their buffet facilities where more flexibility is allowed
in dress and meal times. À la carte restaurants are showing up on
more ships and offer yet another choice, although a small charge or gratuity
is often suggested.
“Open seating” is an amenity primarily associated with more
upscale lines, which allow passengers the flexibility to dine any time
during restaurant hours and be seated with whomever they please. Led by
Norwegian Cruise Line’s “Freestyle Cruising” concept,
more contemporary and premium cruise lines are exploring this alternative
to offer variety and a more personalized experience for their passengers.
On most of their ships Princess Cruises now offers “Personal Choice
Cruising” with full service dining available around the clock and
Carnival Cruise Line has added a new twist with four seating times instead
of the usual two, plus casual evening dining in the lido buffet.
No
matter what you opt for—Early, Late, Open Seating, or a version of
“Freestyle”—you’re sure to enjoy menus without
a price column and the pleasure of dining afloat.
The
find print... some cruise lines advise that, while dining preferences may
be requested by your travel agent, no requests are guaranteed. Table assignments
are generally not confirmed until embarkation; however, every effort is
made to satisfy all guests. Should there be a problem, see the Maitre d'
for assistance.

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